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1. Question
A community health nurse visits a client at home. The client states, “I haven’t slept at all the last couple of nights.” Which response by the nurse illustrates a therapeutic communication technique for this client?
Correct
Answer & Rationale:
Option 3 is Correct
Rationale: Option 3 uses the therapeutic communication technique of restatement. Although restatement is a technique that has a prompting component to it, it repeats the client’s major theme, which assists the nurse to obtain a more specific perception of the problem from the client. Options 1, 2, and 4 are not therapeutic responses.
Incorrect
Answer & Rationale:
Option 3 is Correct
Rationale: Option 3 uses the therapeutic communication technique of restatement. Although restatement is a technique that has a prompting component to it, it repeats the client’s major theme, which assists the nurse to obtain a more specific perception of the problem from the client. Options 1, 2, and 4 are not therapeutic responses.
Therapeutic and Communication Techniques
Clarifying and validating Encouraging formulation of a plan of action Focusing and refocusing Listening Maintaining neutral responses Maintaining silence Providing acknowledgment and feedback Providing information and presenting reality Providing nonverbal encouragement Reflecting Restating Sharing perceptions